“In fact, within the last two months, we’ve grown our capacity with the addition of two new support techs, and improved the response times by 30%.” continued Fairbanks. Having an asset like Scott around will definitely help ensure our customers receive quality support from someone who’s been in their position as user of our software.” says David Fairbanks, Director of Operations for Microvellum, Inc. “We’ve been working hard to streamline our support and provide more prompt service for our customers. I’m looking forward to advancing my career with Microvellum and having the opportunity to work with customers from around the world.” said Hawksworth.
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“With my background in production management, machining, joinery installation, and setting out using nearly every software available, including Microvellum, I am well verse in using software to drive production to its best capacity. He has an eye for detail and has demonstrated the ability to critically analyze and troubleshoot complicated issues. As a Master Craftsman Cabinet Maker and member of the Woodworkers Guild of Australia, Hawksworth takes pride in his work and his accomplishments. His technical experience ranges from CNC programming, drafting, project estimation, to building site construction, installation, and management.
Hawksworth, a twenty-nine year veteran in the woodworking industry, has acquired an extensive set of skills that make him well suited for supporting users of Microvellum Software.
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